New patients should book the New patient Session or New Patient Telehealth Session.

Headache/Jaw pain sessions can only be booked as an add-on to a New patient visit or as a stand-alone treatment for an established patient. Established patients can only book traditional Chiropractic sessions.

Chiropractic coverage depends on individual insurance plans. Many plans restrict session frequency or the types of treatments covered. Out-of-network chiropractors like Dr. Cruz often provide greater flexibility, allowing for more customized, comprehensive, and holistic care without insurance-imposed limitations 

Your initial chiropractic visit includes a thorough musculoskeletal assessment, a detailed discussion about your health goals, and hands-on treatment customized to your specific needs. Dr. Cruz will also provide you with exercises and guidance to practice outside of the office, aimed at immediate relief and long-term wellness and prevention

Dr. Cruz prioritizes patient empowerment, education, and personalized care. Treatment plans include tailored chiropractic adjustments, mobility training, corrective exercises, and soft tissue therapy, all designed to be practical and sustainable within your daily routine. Her holistic approach doesn't just address symptoms—it equips you to understand and proactively manage your body’s needs, promoting long-term wellness and injury prevention

• Personalized Care: Each patient receives a handcrafted treatment plan customized to their specific needs and goals.

• Practical Guidance: Treatment includes clear guidelines and easy-to-follow exercises for continued progress beyond clinic visits.

• Long-Term Results: Patients gain skills to recognize their body's needs, promoting ongoing wellness and reducing recurrence of issues

The sound you hear from adjustments is gas releasing from joints that are being stretched! Our joints are filled with nutrient-rich fluid and encapsulated, so when adjustments are administered this pressure change will cause a release of gasses inside of the fluid, giving you the “crack” sound of the adjustment.

Absolutely not! Dr. Cruz is trained in a variety of both active and passive therapies that are always uniquely combined for your needs and comfort level. Treatment at CCW is all about empowering patients and teaching them sustainable skills to maintain a life free of chronic pain, we are always a team!

The short answer is, it depends. After your New Patient Session, Dr. Cruz will let you know which combination of treatment styles would be best suited for your case. It is always Dr. Cruz’s main goal to decrease treatment frequency as you see results and strengthen patients’ confidence in lifestyle changes that will support a pain-free lifestyle. Together we will create a realistic and sustainable practice that will span far beyond the treatment room.

Common Diagnoses

• Low Back Pain (including acute strains, chronic mechanical back pain)

• Neck Pain (cervical strain, facet joint dysfunction)

• Headaches (tension‐type headaches, cervicogenic headaches, some migraine management adjunctively)

• Sciatica (lumbar radiculopathy from disc herniation or spinal stenosis)

• Herniated or Bulging Discs (cervical or lumbar disc protrusions)

• Degenerative Disc Disease (disc thinning and osteoarthritis of the spine)

• Facet Syndrome (pain from the spinal facet joints)

• Whiplash‐Associated Disorders (post‑motor vehicle accident cervical sprain/strain)

• Scoliosis (non‐surgical management of spinal curvature)

• Joint Dysfunction (sacroiliac, shoulder, hip, knee, wrist, and ankle)

• Osteoarthritis (early‐ to mid‐stage joint degeneration)

• Repetitive Strain Injuries (e.g., carpal tunnel syndrome, tennis elbow)

• Sports Injuries (muscle strains, ligament sprains, tendonitis)

• Postural Syndromes (upper cross syndrome, lower cross syndrome)

Common Symptoms

• Localized Pain (aching, sharp or dull pain in spine or joints)

• Stiffness or Restricted Range of Motion (difficulty turning head, bending, twisting)

• Muscle Spasm or Tightness (felt as “knots” or tension bands)

• Radiating Pain (down the arms or legs)

• Numbness or Tingling (paresthesia in extremities)

• Headaches or Migraines (especially those linked to neck dysfunction)

• Balance or Coordination Issues (often from cervical spine involvement)

• Postural Imbalances (forward head carriage, rounded shoulders, pelvic tilt)

• Joint Clicking or Popping (crepitus)

• Vestibular Symptoms (lightheadedness or dizziness related to neck mechanics)

No, you don't need to be in pain to benefit from chiropractic care. While chiropractic treatments effectively relieve pain, they also proactively maintain overall wellness, prevent future injuries, improve mobility, and optimize your physical performance. Dr. Cruz emphasizes preventive care and wellness maintenance, helping patients achieve optimal musculoskeletal health even in the absence of current pain or injury.

No. Chiropractors are specialists in musculoskeletal health, addressing not only spine-related issues but also conditions involving muscles, tendons, joints, and nerves throughout the entire body. Dr. Cruz provides comprehensive assessments and treatments for areas like the shoulders, hips, knees, and even issues like headaches, jaw pain, and muscle strains, helping patients achieve optimal function and mobility.

Our clinic is conveniently located in Manhattan’s Flatiron district, easily accessible by subway or bus.

No referral is required. You can schedule an appointment directly. Most of our patients come to us for preventative care, pain relief, or posture improvement without a doctor’s referral.